Shipping Policy

Thank you for shopping with Trugleu. We are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy below for details on processing, shipping times, and order tracking.

Order Processing

All orders are processed within 1–3 business days (Monday to Friday). Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

We currently ship primarily to customers in the United States.

Estimated delivery time:

• Processing Time: 1–3 business days

• Shipping Time: 5–12 business days

Total estimated delivery time: 6–15 business days.

Shipping times may vary depending on your location, product availability, weather conditions, or carrier delays.

Shipping Cost

Shipping costs will be calculated and displayed at checkout. From time to time, we may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order is shipped, you will receive an email containing your tracking number. You can use this number to track your order directly through the shipping carrier or on our website.

Incorrect Address

Please ensure that your shipping address is correct before placing your order. Trugleu is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact our support team through our Contact Us page. We are always happy to assist you.

Thank you for choosing Trugleu.